Kitchen Gallery FAQ’s

 

Are the products Australian Made?
We use Australian made board for the cabinets. The drawers and hinges are quality European made hardware,
which come with a lifetime warranty

Will you install 2 overhead cabinets?
We install jobs over $5,000. We can supply cabinets as a kit ready for you to install.

Is Kitchen Gallery licensed and do you have QBCC insurance?
Yes, we encourage you to check any company you get a quote from. You can see our license online at http://www.qbcc.qld.gov.au our active License number is 47239.
Feel confident knowing your kitchen will be registered with the Queensland Building and Construction Commission and also covered by our public liability insurance.
Please be careful, there are a number of larger companies that are not QBCC licensed!

What is the furthest you travel for an install?
We welcome enquiries from clients anywhere in the greater Brisbane area, including the Gold Coast and Sunshine Coast, if you are further that’s ok, we are happy to discuss pricing for installation.

What is the furthest you travel for a design & quote?
Our design team will travel approx. an hour from the showroom to meet you on site, if you are further please feel free to contact us so we can discuss your options.

What is your lead time?
Our Lead time is seasonal approx. 3-6 weeks depending on the time of year, size of kitchen and finishes selected.

Do you have finance?
Yes, Terms and conditions apply

How much is a kitchen?
All of our kitchens are as individual as each of our clients. The size and materials used affect the overall investment. We are happy to provide our clients with comparisons for different styles so that they can determine which option suits their home and budget best.

I want to remove a wall, can you tell me if its load bearing?
This will need to be accessed by a licensed builder. We are able to help you with organising a builder who can provide a quote.

After contract has been signed?
You will have one production manager assigned to your kitchen. If you have any concern contact him at any point and he will know your job inside out and be able to help with any questions you may have.

How does the check measure work?
One of our production managers, who are all qualified cabinetmakers/tradesmen, will do a final check measure of your room to make sure your new kitchen fits well. (Measure twice cut once)

Who do I call if something goes wrong?
You will have one job manager as a contact. He will have organised your job through its construction. If you have a concern at any point, he will know your job and be able to help with anything that may arise

When will the stone be installed?
Your stone tops will be templated by the stone mason on the day after the cabinets are installed.
It will then take 5 – 10 workings days form then to be manufactured and be ready for install.